Terms & Conditions
By using our website or placing an order, you agree to the following terms:
Pricing and Payment:
Prices are listed in USD and exclude taxes, duties, and other charges. You are responsible for any import duties or customs fees. We accept credit cards, PayPal, and other payment methods available at checkout.
Shipping and Delivery
We ship worldwide via DHL. Shipping costs are calculated at checkout. Once your order is dispatched, you'll receive a tracking number. Delivery times may vary, and customs delays are out of our control.
Returns and Exchanges
You can return or exchange items within 10 days, provided they are in original condition with tags attached. Return shipping is your responsibility. We unfortunately don’t offer refunds.
Cancellations
Orders can be canceled within 24 hours of placement. Contact us if you wish to cancel before shipping.
Product Availability
We strive to keep product information accurate, but availability may change. If a product is out of stock, we will offer a refund or alternative.
Intellectual Property
All content on our website, including images and designs, is owned by KIMORA. Reproduction without permission is prohibited.
Limitation of Liability
We are not liable for any delays, errors, or damages related to your use of our website or purchases.
Privacy Policy
We respect your privacy. Personal information you provide is used only for processing orders and improving our services. We do not share your data with third parties, except for payment processing and shipping.
Governing Law
These terms are governed by the laws of Lebanon. Any disputes will be resolved under the jurisdiction of the courts in Lebanon.